Angels Trophies - Policies

Thank you for choosing Angels Trophies for your trophy and award needs. We strive to provide the best products and services to our customers. Please review our policies below for information on refunds, cancellations, shipping, and pricing.

Refunds Policy:

1. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact our customer service within 3 days of receiving the product.
   • We may request photos or additional information to assess the issue.
   • We will either provide a replacement or offer a refund based on the nature of the problem.

2. Change of Mind:

   • Unfortunately, we do not accept returns or provide refunds for products due to a change of mind.

Cancellation Policy:

1. Order Cancellation:
   • Orders can be cancelled within 2 hours of purchase.
   • To cancel an order, please contact our customer service team with your order number.
   • After 2 hours, orders are processed and cannot be cancelled.

Shipping Policy:

1. Delivery Timelines:

   • Minimum Delivery Time: Our standard processing time is 2 business days.
   • Maximum Delivery Time: Delivery times vary based on your location. On average, orders are delivered within 7-14 business days from the date of purchase.

2. Shipping Costs:

   • Shipping costs are calculated based on the weight of the order and the delivery location.
   • Shipping costs will be displayed during the checkout process.

3. Tracking Information:

   • Once your order is shipped, you will receive a confirmation email with tracking information.

4. Shipping Restrictions:

   • We currently only ship within [list of countries or regions where you ship].

Pricing Policy:

1. Price Transparency:

   • Our product prices are transparent and include all applicable taxes.
   • Any additional charges, such as shipping fees, will be clearly communicated during the checkout process.

2. Promotions and Discounts:

   • Periodically, we may offer promotions or discounts.
   • Promotions and discounts are subject to change, and the terms and conditions will be clearly communicated during the promotional period.

Contact Information:

If you have any questions or concerns regarding our policies, please contact our customer service team at info@angelstrophies.com or customer service phone number +91-9718051740

Note: Angels Trophies & Corporate Gifts reserves the right to update or modify these policies at any time without prior notice. Please refer to our website for the most current information.